WHAT YOU NEED TO KNOW
Ausfleet Claims is a specialised Australian Owned company providing Accident Replacement Vehicles to customers who have been involved in a Not-At-Fault Accident.
Don’t be inconvenienced by not having a car to drive whilst your vehicle is off the road.
By law, if you are involved in a Motor Vehicle Collision where you are deemed to be
Not-At-Fault, you are eligible for an Accident Replacement Vehicle, with the cost of the vehicle being charged to the At-Fault Insurer*.
Regardless of what kind of vehicle you drive, our team can cater to your needs.
We offer a wide range of vehicles including standard hatchbacks, sedans & SUV’s, but also cater to those with Prestige, Utility, Specialty and Heavy Motor Vehicles.
A vehicle will be delivered to your home, work or preffered repairer
where you are then entitled to the vehicle for as long as your vehicle is off the road*.
Once finalised we will collect the vehicle and you can return to life as normal.
Our team will recover the costs of the Replacement Vehicle directly from the At-Fault Insurer
in our streamlined process with no hassle or cost to you*.
HOW IT WORKS
APPLICATION
Apply Online or Call us on 1300 AUSFLEET
ASSESSMENT
We will assess your claim and contact you once it has been approved
DELIVERY
An Accident Replacement vehicle will be delivered to your chosen location and collected once your repairs are finalised*
FINALISE
We will liase with the at-fault insurer directly to recover the cost of your Accident Replacement Vehicle*
BENEFITS
Wide Range of Stardard, Luxury & Commercial Vehicles
100% Australian Owned & Operated
No Deposit
Personal Claims Handler & Multi-Lingual Services
No Credit Card Required
FAQ
What do I need to be eligible for an Accident Replacement Vehicle?
If you were involved in a collision and you were not at fault, you are eligible for a Hire Vehicle. At the scene of the accident ensure you grab all the other parties details including name, contact number, address and registration number.
My Insurer said I shouldn’t use your services so why should I get a replacement vehicle from you?
Most insurers discourage parties from utilising our services because it is a cost to them that they would rather avoid. The sad reality is that insurers are more concerned with reducing their costs than looking after the unfortunate drivers involved in accidents. Legally, you are entitled to an accient replacement vehicle if you are the not-at-fault party in a collision, regardless of what your insurer might suggest.
What if I am at fault?
We can still help you if you are at fault. If you have Hire Car under your Insurance Policy we can claim directly through your own insurance. Alternatively, we can recommend you to one of our own approved qualified smash repairers who may also be able to provide you with a vehicle.
For our full FAQ page, please click here
CONTACT US
AUSFLEET CLAIMS
(03) 9988 2866
3 Prestige Drive, Clayton South, VIC, 3168
info@ausfleetclaims.com.au
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